Privacy Policy

Privacy Policy

The Duck Company UK, Diptford, TQ9 7NG (“We” “Us” or “Our”) take your privacy seriously.

This Privacy Policy explains the steps We take care to make sure that information about you is kept secure and confidential.

Please read this Privacy Policy carefully. If you supply data to us, use this web site (“Web Site”) or our services available via it you will be deemed to have read and consented to the uses of your personal data set out in this Privacy Policy.

If this Privacy Policy is changed at all then we shall post those changes on this Web Site so that you are always aware of what information We collect, how we process it and who we may share it with.

You must not use our Web Site or any services available via it if you do not accept this Privacy Policy.

1. Your Details And The Purposes For Which Information Is Used

When you contact us you will generally need to provide us with some personal information, such as your name, address, email address and contact telephone number, in order for us to deal with the matter.

This personal information and any other information you provide to us is required in order for us to provide an efficient resolution. We may also need to collect information about you when you contact us with an enquiry or complaint or in response to a communication or survey from us, which may inform us about how you use DCUK

We will always let you have a copy of any personal information we have about you should you request it but will require evidence of your identity. We may require an administration fee of £10 to cover our costs in providing such information.

If you wish to change any details that you have provided us with then please contact us by email at:

We will only use personal information that you supply to us for the purpose of resolving your enquiry.

2. Passing On Your Details

We will never pass on your details to a third party without your prior consent.

3. Information Retention

We will keep personal information about you no longer than is needed other than to include you within our database for promotional purposes so you can continued to be informed about DCUK in the future.

4. Removing Your Details

If you would like us to remove your personal details from our systems then please email us at:

If you have any complaints relating to this Privacy Policy or how we deal with your personal information please contact us at:

5. Security

Keeping information about you secure is very important to us. Whilst we strive to protect your personal information, no data transmission over the Internet can be guaranteed to be totally secure and therefore we cannot guarantee or warrant the security of any information you send to us. You send any information via this Web Site at your own risk.

External Sites

We are not responsible for the content of any external websites that we link to. Links to websites from our site does not necessarily imply endorsement of on our part .We are not responsible for the privacy practices of other websites. You do not have to request permission to link to our website via hyperlinks. You must however request permission to use any of our content or publicly display our logo.

For great offers, competitions and more, follow us...

Follow us on Facebook

Get great offers,
competitions and more...

Duckmail Newsletter

For all our latest news and
offers, sign up now...

Visit our Blog

Get inspired with great ideas
from our blog

Delivery Information

All UK deliveries: £3.95
EU & Rest of World from £7.95